How to Cancel Planet Fitness Membership the Right Way (2024 Guide)

Planet Fitness, health definition

Planet Fitness is known for its affordable gym memberships, friendly environment, and “Judgement Free Zone®” policy. However, life happens—whether you’re moving, switching gyms, or simply taking a break from fitness, you might need to cancel your Planet Fitness membership. The cancellation process isn’t always straightforward, which is why many members search for clear, step-by-step guidance on how to cancel Planet Fitness without the hassle.

In this detailed blog post, we’ll explain everything you need to know about cancelling your Planet Fitness membership in 2024, including your options, best practices, and what to watch out for to avoid unexpected charges.

Why Cancel Planet Fitness?

Before we get into how to cancel, let’s briefly explore some common reasons why people decide to cancel their Planet Fitness memberships:

  • Relocation: Moving to a new area without a nearby Planet Fitness location.

  • Lifestyle Changes: New job hours, travel, or family responsibilities.

  • Better Alternatives: Switching to a gym that offers classes, pools, or specialized equipment.

  • Budgeting: Cutting monthly expenses or prioritizing other financial commitments.

  • Health Reasons: Temporary or long-term injury, illness, or pregnancy.

No matter your reason, you have the right to cancel your membership. Let’s explore how to do it effectively.

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Ways to Cancel Planet Fitness Membership

1. Cancel in Person at Your Home Club

The most reliable way to cancel your Planet Fitness membership is by visiting your home club location in person.

Steps:

  1. Go to the front desk and request a cancellation form.

  2. Fill it out with your member information.

  3. Submit the completed form to a staff member.

  4. Request a cancellation confirmation for your records.

✅ Tip: Visit during staffed hours to ensure your request is processed correctly.

2. Cancel by Certified Mail

If visiting in person isn’t convenient, you can cancel via certified mail, which provides proof of your request.

Steps:

  1. Write a letter including:

    • Your full name

    • Membership ID or key tag number

    • Phone number and email

    • A brief cancellation request

    • Your signature

  2. Send it via certified mail to your home club’s mailing address.

  3. Keep the receipt and tracking number.

Note: Only your home club can process the cancellation—not any other Planet Fitness location.

3. Can You Cancel Planet Fitness Online or By Phone?

Unfortunately, Planet Fitness does not allow cancellations by phone, email, or online. While some members have reported exceptions during COVID-19 shutdowns, these are rare and not standard policy in 2024.

Planet Fitness, health definition

How Much Notice Do You Need?

If you’re on a monthly membership, you must cancel by the 10th of the month to avoid being charged for the next billing cycle. For annual memberships, cancel at least 30 days before your annual fee is due.

Failing to cancel on time can result in being billed for another month or even another year.

Is There a Cancellation Fee?

Good news: Planet Fitness does not charge a cancellation fee for basic memberships. However, if you have a 12-month Black Card commitment and cancel early, you may incur a $58 buyout fee—this depends on your club’s specific terms.

Always check your original membership agreement or ask the staff to clarify before proceeding.

How to Avoid Future Charges

To make sure your cancellation goes through:

  • Ask for a written confirmation.

  • Monitor your bank account for the next billing cycle.

  • Follow up with the club if you notice unexpected charges.

Some members have experienced delays or issues with processing, so it’s wise to stay vigilant.

Can You Freeze Instead of Cancel?

Yes! If you’re going through a temporary situation (like an injury or travel), ask your club if you can freeze your membership instead of cancelling it. This might help you avoid reactivation fees or losing your current rate.

Each club handles freezes differently, so policies may vary.

Canceling a Planet Fitness membership isn’t as simple as pressing a button, but with the right steps, it doesn’t have to be stressful. This guide breaks down everything you need to know about ending your gym contract smoothly, from in-club cancellations to certified mail options, including key deadlines, possible fees, and how to avoid future charges. Whether you’re switching gyms or just taking a break, this article gives you a clear path to cancel Planet Fitness the right way.

Rejoining Planet Fitness in the Future

If you change your mind later, you can always rejoin Planet Fitness. In most cases, you’ll need to:

  • Pay the enrollment fee again

  • Start a new membership agreement

  • Choose between a classic or Black Card membership

However, some promotions allow former members to rejoin without the startup fee—check with your local club.

Thinking about cancelling your Planet Fitness membership? Whether you’re moving, switching gyms, or just taking a break, understanding the correct cancellation process is key to avoiding unexpected fees and frustration. This complete 2024 guide walks you through how to cancel Planet Fitness the right way—step-by-step. Learn the difference between in-person and certified mail cancellations, what deadlines matter, how to avoid hidden charges, and your options for freezing your membership instead. Empower yourself with the knowledge you need to leave Planet Fitness on your terms.

Planet Fitness, health definition

Final Thoughts: Make Your Exit Smooth

Cancelling your Planet Fitness membership doesn’t have to be complicated, but it does require following their rules. Whether you cancel in person or by certified mail, always ask for confirmation and give yourself enough time before your next billing cycle.

FAQ About Canceling Planet Fitness Membership

Can I cancel my Planet Fitness membership online?

No, Planet Fitness does not currently allow cancellations online through their website or app. You must either visit your home club in person or send a certified cancellation letter by mail.

Can I cancel Planet Fitness by phone or email?

Phone and email cancellations are not accepted. While staff may provide information, you must officially cancel via in-person visit or certified mail to your home club.

What is the best way to cancel my Planet Fitness membership?

The most direct and reliable method is to cancel in person at your home club. You’ll be asked to fill out a cancellation form, and you can request immediate confirmation.

What information should I include in a cancellation letter?

Include:

  • Full name

  • Member ID or key tag number

  • Email address and phone number

  • A statement requesting cancellation

  • Your signature

Be sure to send via certified mail and keep a copy for your records.

Can I cancel my Planet Fitness membership at any location?

No. You must cancel your membership at the same location (home club) where you signed up or where your account is based.

Is there a cancellation fee at Planet Fitness?

Generally, no cancellation fee applies for monthly memberships. However, if you have a Black Card membership under a 12-month contract, you may be charged an early termination fee of up to $58.

How much notice do I need to give to cancel?

For monthly plans, cancel by the 10th of the month to avoid being charged for the next cycle. For annual memberships, cancel at least 30 days before your renewal date.

Will I get a refund after canceling?

No, Planet Fitness does not offer prorated refunds for unused days after cancellation. If you’re billed before your cancellation is processed, you may be responsible for that month.

Can I freeze my Planet Fitness membership instead of canceling?

Yes, in many cases, you can temporarily freeze your account due to medical issues or travel. You’ll need to contact your home club to request a freeze and learn the terms.

What happens if I just stop paying Planet Fitness?

If you stop paying without officially canceling, your account may be sent to collections, and this could affect your credit score. Always cancel through the proper channels to avoid financial issues.

Can I rejoin Planet Fitness after cancelling?

Absolutely! You can rejoin at any time by signing up again. Keep in mind:

  • You may have to pay a new enrollment fee

  • You’ll start a new contract or billing cycle
    Some clubs may offer returning member promotions, so check for local offers.

How do I confirm my Planet Fitness membership has been canceled?

Always request a written confirmation in person, or retain your certified mail receipt and copy of your cancellation letter. Also, monitor your bank statements to ensure billing has stopped.

Bullet point: About Canceling Planet Fitness Membership

  • Must cancel in person or via certified mail—no online or phone cancellations allowed.

  • Only your home club (where you signed up) can process the cancellation.

  • Cancel by the 10th of the month to avoid being charged for the next billing cycle.

  • No cancellation fee for basic monthly plans.

  • ⚠️ $58 buyout fee may apply for early termination of Black Card annual contracts.

  • ✍️ Request written confirmation when cancelling to protect against billing issues.

  • Certified mail should include your name, member ID, contact info, and signature.

  • Consider freezing your membership if you’re only taking a temporary break.

  • Stopping payments without cancellation can lead to late fees or collections.

  • Annual memberships require 30 days’ notice before the renewal date to avoid charges.

  • ✅ Rejoining is possible at any time but may involve a new enrollment fee.

  • Always check your billing after cancellation to confirm charges have stopped.

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About the Author: Jamila Khatun

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