Thinking of Cancel a Planet Fitness Membership? Learn the exact steps to cancel your membership the right way—whether in person or by certified mail. This detailed guide covers everything from cancellation policies, 30-day notice requirements, and potential fees, to freezing your account and avoiding unexpected charges.
We also answer the most frequently asked questions about Planet Fitness cancellation, including whether you can cancel online, how to avoid extra charges, and what to do if billing continues after cancellation. Perfect for anyone with a 12-month or no-commitment plan, our tips help you make an informed decision and protect your finances.
Why People Choose to Cancel a Planet Fitness Membership
There are several valid reasons why someone might want to cancel their Planet Fitness membership. For some, the decision is financial—monthly membership fees can add up over time. Others may have switched to a different gym or started working out at home. Lifestyle changes, relocation, or dissatisfaction with services can also drive the choice.
Even though Planet Fitness is known for its low costs and judgment-free zone, it’s not always the best fit for everyone. If you’ve decided it’s time to move on, knowing how to properly cancel your Planet Fitness membership can save you time, money, and frustration.
Can You Cancel a Planet Fitness Membership Online or Over the Phone?
One of the most common questions is whether you can cancel a Planet Fitness membership online. Unfortunately, the answer is no. Unlike many modern businesses that offer online account management, Planet Fitness requires members to cancel in person or by certified mail.
This policy can feel inconvenient, but understanding the available methods can help you choose the most efficient one for your situation.
Two Official Ways to Cancel a Planet Fitness Membership
There are only two accepted ways to cancel your Planet Fitness membership: visiting your local club in person or sending a written cancellation letter by certified mail.
1. Cancel a Planet Fitness Membership In Person
Cancelling in person is often the fastest and most straightforward option. Here’s how it works:
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Go to the Planet Fitness location where you signed up.
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Visit the front desk and request a cancellation form.
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Fill out the form completely and submit it to the staff.
Make sure to ask for a copy or receipt of your cancellation request. This documentation may come in handy if there’s a dispute or if charges continue.
2. Cancel a Planet Fitness Membership by Certified Mail
If you can’t visit the gym in person, you can opt to cancel via certified mail. Follow these steps:
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Write a letter that includes your full name, address, phone number, email, and membership ID.
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Clearly state your request to cancel your Planet Fitness membership.
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Sign the letter.
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Send it via certified mail with a return receipt requested to the location where you joined.
This method gives you proof that Planet Fitness received your cancellation request and is often recommended if you’re moving or live far from the gym.
How Much Notice Is Required to Cancel a Planet Fitness Membership?
Most Planet Fitness locations require a 30-day written notice to process your cancellation. That means you’ll likely be charged for one more billing cycle after submitting your request. It’s crucial to plan accordingly to avoid unexpected fees.
If you cancel too close to your next billing date, you may end up paying for an additional month. Knowing this policy can help you time your request effectively and avoid unnecessary charges when you cancel your Planet Fitness membership.
What About Cancelling During the 12-month Commitment Period?
Planet Fitness offers two types of memberships: No Commitment and 12-month Commitment plans. If you’re on a 12-month contract and try to cancel early, you might be charged a cancellation fee of up to $58.
On the other hand, if you opted for a No Commitment plan, you’re free to cancel your Planet Fitness membership at any time, provided you give the 30-day notice.
If you’re unsure which type of membership you have, check your original agreement or ask the front desk for assistance before initiating cancellation.
Can You Freeze Instead of Canceling a Planet Fitness Membership?
If your reason for canceling is temporary—such as an injury, travel, or a busy schedule—you might want to consider freezing your membership instead of canceling it. Not all locations offer this option, but some allow members to pause their accounts for medical or personal reasons.
Freezing your account can help you avoid starting the contract all over again or paying startup fees when you return. Speak with your local club about whether freezing is available before you decide to cancel your Planet Fitness membership entirely.
Things to Check Before You Cancel a Planet Fitness Membership
Before initiating cancellation, consider the following checklist:
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Review your contract: Understand your billing cycle, commitment period, and cancellation policies.
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Gather account information: Have your membership ID, club location, and personal details ready.
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Track your cancellation: If you cancel by mail, save tracking numbers and receipts.
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Stop automatic payments: Once cancellation is confirmed, make sure your bank or credit card isn’t being charged.
Being proactive can help ensure you don’t face unexpected hurdles when you cancel a Planet Fitness membership.
What to Do If You’re Still Being Charged After Cancellation
If you’ve followed the correct process to cancel your Planet Fitness membership but are still being billed, take these steps:
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Contact your home club directly and provide proof of your cancellation.
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If you cancel by mail, present the tracking number or receipt.
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If the issue continues, dispute the charge with your bank or credit card provider.
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As a last resort, contact Planet Fitness corporate customer service.
Having documentation is key in resolving these disputes. That’s why it’s always recommended to keep a copy of any cancellation correspondence.
Sample Cancellation Letter for Planet Fitness Membership
Here’s a sample letter you can use to cancel your Planet Fitness membership by certified mail:
[Your Full Name]
[Your Address]
[City, State, ZIP Code]
[Phone Number]
[Email Address]
[Date]
To Whom It May Concern,
I am writing to formally request the cancellation of my Planet Fitness membership, effective immediately. My membership ID is [Your ID], and I originally signed up at the [Location Name] club.
Please consider this letter as my 30-day written notice to terminate the agreement. I request that no further charges be made to my account.
Thank you for your assistance.
Sincerely,
[Your Signature]
[Your Printed Name]
Including this letter with your certified mail ensures clarity and professionalism when you cancel your Planet Fitness membership.
FAQs About How to Cancel a Planet Fitness Membership
Can I cancel a Planet Fitness membership online?
No, Planet Fitness does not allow online cancellations. You must cancel your membership either by visiting your home club in person or by sending a certified mail letter with a formal cancellation request.
How much notice do I need to give to cancel a Planet Fitness membership?
You are required to give at least 30 days’ notice to cancel a Planet Fitness membership. This means you may be billed for one additional cycle after submitting your cancellation request.
Is there a cancellation fee for Planet Fitness?
If you’re on a 12-month commitment plan, there may be a cancellation fee of around $58 if you cancel before your contract ends. However, if you have a No Commitment membership, you can cancel anytime without a fee—just remember the 30-day notice rule.
Can I cancel a Planet Fitness membership over the phone?
No, cancellations are not accepted over the phone. Planet Fitness requires members to cancel in person or via certified mail to ensure proper documentation and verification.
What happens if I cancel my Planet Fitness membership but still get charged?
If you’re still being charged after attempting to cancel your Planet Fitness membership, contact your home club immediately and provide proof of cancellation (such as a dated copy of your cancellation form or certified mail receipt). If the issue persists, you may need to dispute the charge with your bank.
Can I pause or freeze my Planet Fitness membership instead of canceling it?
Some Planet Fitness locations may allow you to freeze your membership temporarily due to medical or personal reasons. This is not available at all locations, so check with your local club before making a final decision to cancel.
Do I need to return my Planet Fitness key tag when I cancel my membership?
Most Planet Fitness clubs do not require you to return your key tag, but it’s a good idea to confirm this when you visit the club to cancel in person. Holding on to the tag doesn’t necessarily keep the account active.
How do I know if my Planet Fitness cancellation was successful?
You should receive written or emailed confirmation of your cancellation. If you cancel in person, ask for a receipt. If by mail, use certified mail with a return receipt. Monitor your bank account for 1-2 months to ensure no further charges.
Final Thoughts: Take Control and Cancel a Planet Fitness Membership the Right Way
Cancelling a gym membership shouldn’t be a hassle. You can clearly understand Planet Fitness’s policies and avoid unexpected charges and stress. Whether you cancel in person or through certified mail, always follow the proper steps and keep documentation.
Now that you know exactly how to cancel a Planet Fitness membership, you can move forward with confidence and peace of mind. Whether you’re pursuing new fitness goals or simply taking a break, you’ve taken the right step toward making the best choice for your lifestyle.
